Whether you are standing onstage in an auditorium speaking to an audience of 1000 or meeting a new client for the very first time, you will not succeed in influencing others unless you are able to connect with them first. Connection is absolutely essential to communication, especially if the message is important to you and to your audience. Connection is absolutely essential if you are going to persuade and to influence others.
So many leaders and entrepreneurs understand this point and yet as soon as they open their mouths, they forget the basics. Connection comes first, then communication. Only after deep communication is persuasion possible. But how do great speakers connect with their audiences?
One of the ways is through showing vulnerability. In a fantastic TED talk called The Power of Vulnerability, Brene Brown explains that vulnerability is essential to us connecting as human beings. Without vulnerability, we cease to be perceived as human.
As a teenage boy I loved reading superhero comics. Having supernatural powers is a great fantasy. All superheroes had great strengths, but they all had their weaknesses as well. Superman was powerful, except when he was around the metal Kryptonite. The big green Hulk was stronger than anyone, but he had a big heart and weakness for children (and babes of course). My all-time favorite comic book character was always Spiderman. Spidey was a teenage boy who was able to do amazing athletic stunts, but he also was constantly plagued with doubt and insecurity. He didn’t choose to be a hero. A radioactive spider bit him and then fate would never leave him alone. His greatest vulnerability was his self-doubt and every episode was really about him trying to overcome this trait. It was the internal struggles rather than the external struggles that defined his defeats and his victories. Without being vulnerable, then superheroes are not interesting. By being vulnerable they reflect our own lives. The more they show us their weakness, the greater their victories and the more we connect with them.
Such is also true with great communication. Without vulnerability, there is less likelihood of connection. Connection is a result of Authenticity and authentic speakers connect and influence. How authentic are you as a speaker? Do you allow your audience see the real you and your own vulnerabilities? What can you do to connect more deeply with your audiences?
Want to learn how to communicate better with your customers? We can help. Contact me at Quickminds (www.quickminds.net) and schedule a meeting with us.
p.s., Thanks to Annicken Rød, Culture Evangelist at Cisco for the inspiration for this blog post.